Organisations with a ‘toxic’ culture will struggle to achieve the performance and quality improvement objectives that they need to make in the challenging times that lie ahead, according to Amnis, the quality, innovation and productivity organisation.
 
“Organisations with corporate cultures that are toxic tend to have ‘tribes’ rather than teams and little trust between managers and clinicians,” explained Amnis’ Mark Eaton. He added: “Those organisations in the healthcare sector with the most toxic environments are at risk of increased patient safety incidents and significantly reduced productivity.”
 
Amnis’ Lorraine Mills commented: “Toxic environments can arise as an unexpected consequence of poorly planned improvement activities and are then reinforced by poor management behaviours.
 
“This does not mean they can’t be changed,” she continued. “However, first, it’s important to gauge the aspects of the organisation that are creating the problems if you really want to move forward,” she added.

Further information from:

Ruth Bodman, Amnis, 00 44 (0) 870 446 1002; ruthbodman@amnis.uk.com 

Bob Little, Bob Little Press & PR, 00 44 (0)1727 860405; bob.little@boblittlepr.com