Ben Bradshshaw MP (Minister for Health) has sent us the following quote about our 'Sustaining Lean Healthcare Programmes' book.
"Thank you for the opportunity to read your publication 'Sustaining Lean Healthcare Programmes (a practitical survival guide)'. I regard it as being a useful addition to the toolkit of advice and guidance to health bodies that wish to successfully develop service improvement plans using Lean techniques."
Well, it has been a busy few weeks and we were reflecting on all the things that had happened and came up with the following summary for what has happened in the last three weeks:
1 New Book Signed Off - Lean for Practitioners
2 New Partners - Amtec & Process Master
3 New Tenders Submitted - 1 Mental Health, 1 PCT and 1 Acute Trust
Further Developments with Process Master
Further to forming our partnership with Process Master that we announced a couple of weeks ago we will shortly be launching our 'Lean Pad for Healthcare' process mapping software. A sample shot is shown below using a pre-release version of the software. It was created by a Service Improvement Manager within an Acute Trust in 20 minutes (following 5 minutes of training):
We now have 12 people booked onto our successful Accelerated Lean Skills Programme. We wanted to have no more than 15, so as at today there are 3 remining places......plus we have added an evening workshop focused on Patient Safety to increase the value of attendance further.
Download the flyer for this event from http://www.downloads.amnis-uk.com/ALSPFlyer.pdf.
We are undertaking some additional research to further underpin our CRITICAL model of sustainable Lean. We were originally looking for up to 10 organisations and have already started with 8. We have now extended the offer to 15 organisations and are therefore looking for a further 7 organisations to participate in our research which simply consists of allowing up to 40 members of staff from the organisation completing a simple questionnaire and emailing it back to us.
Do you remember the rather bizarre statement made by Donald Rumsfeld about the Iraq War? He said something along the lines of "There are known knowns, there are known unknowns and there are unknown unknowns." He was paraphrasing an interesting and useful concept that I have chosen to form the basis of this blog and it goes like this........
We are currently working on the development of Leanpad for Healthcare that will enable Healthcare organisations to quickly document Current and Future States and then communicate them and gain feedback.
Having tested it recently with representatives from a Local Health Economy (including an SHA) it got a glowing feedback on its useability when compared to Visio and Powerpoint.....so watch this space!!
Having now signed up to TWITTER, the micro-blogging site, readers of this blog can follow the updates from Mark Eaton (author of Lean for Practitioners and Sustaining Lean Healthcare Programmes)....just click here!
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Have you ever noticed that people sometimes react in an unusual way to the things that you have said?
The message that is being sent is modified by recipients based on their emotions, their beliefs and even the environment in which they hear the message.
For you to be able to plan, implement and sustain your own successful Lean Programme, you need people with the right skills, experience and attitude.