The end of a long Lean Healthcare Week!
As my last post outlined, I have had a very interesting Lean Healthcare Week and wanted to share the main lessons with you!
On Monday we ran a Scoping Session around a programme focused on 'Outpatients'. Setting out your plan for your Lean Healthcare programme from the start is essential to the long-term success of your programme. Scoping is the start of the improvement process for us!
On Tuesday morning, we were presenting to a University Hospital on a Lean Healthcare programme they are looking to tender and our message was simple and clear, if you do Lean in Healthcare the way that you do Lean in Manufacturing you run the risk of killing people.
Tuesday afternoon I met with an Acute Trust in the East Midlands to discuss their Lean Healthcare programme as the person driving it was concerned that they did not have the best structure to ensure their programme would be a success.
Lastly, from Wednesday to Friday I was working with an entire Local Health Economy, including an Ambulance Trust, PCT, Acute Trust and Social Services to redesign their 'Urgent Care' pathways. Because we had the highest level of clinical input I have ever had as part of the redesign process we had one of the best outcomes and we were highly challenged in a public forum, enabling us to tackle their concerns and build them in rather than having 'death by a thousand cuts' after the event! The message here being that Clinical Input is essential to the success of your Lean Healthcare Programme.
I will keep you posted about my Lean Healthcare activities for next week in my post tomorrow.
We expect our new eGuide and the video to be launched simultaneously on or around the 15th November - so if you have not already done so..... visit our website (www.amnis-uk.com) and sign up for our newsletter which will trigger a copy of our book being sent to you. You will also be amongst the first to receive the new eBook on 'Sustaining Lean Healthcare Programmes' when it comes out in November and one of the first to see our new Lean Healthcare Video!
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